Introduction
Your valuable data, securely backed up on the X Cloud, is always available for quick and easy restoration—anytime, anywhere!
Restoring files is a critical part of data management, ensuring your information remains protected and recoverable when needed. Whether your files are stored in Hot Storage for instant access or in ❄ Cold Storage for long-term archiving, X Cloud provides fast, efficient, and flexible restoration options to match your needs.
File Restoration Options with X Cloud
✅ Restore the latest version of your backed-up files.
✅ Restore older versions of files.
✅ Recover deleted files from backups.
✅ Restore files on a new computer without initiating a backup.
✅ Restore files on a smartphone.
✅ Perform remote restoration to any device.
Restoring Files via X Cloud Restore Desktop Application
📌 Before You Start:
⚠ Ensure your computer's power settings prevent interruptions.
⚠ Do not log out, restart, or shut down your device during restoration.
⏳ Restoration from ❄ Cold Storage takes 3-12 hours to initiate.
Step 1: Open the X Cloud Restore Application
- Launch the X Cloud Desktop Application.
- Click Restore to open the X Cloud Restore tool.
📌 If X Cloud is not installed, follow the installation guide.
Step 2: Select Your Backup Files
- Click Files in the restore window.
- Use the Computer Name drop-down menu to select the backup source.
Step 3: Choose Files to Restore
- Select the desired files or folders from the left panel.
- Click the Add icon to move them to the right panel.
- Click Next to continue.
📌 Cold Storage Data: Files stored in ❄ Cold Storage will appear in a Cold Storage folder.
- Enable Show/Restore Deleted Files to include deleted items.
- Set restore options, including:
✅ Restore to an alternative location
✅ Restore a specific version using date range settings
Step 4: Start the Restore Process
- Click Next to begin restoration.
🚀 Important:
- Keep your computer powered on during the process.
- Once files are ready, they will download automatically.
- You may minimize or close the X Cloud Restore window without affecting progress.
Downloading Files via X Cloud Web Console
💡 Best for restoring a few files at a time.
📌 For larger downloads, use the X Cloud Restore desktop application.
Step 1: Sign in to the X Cloud Web Console
- Log in to your X Cloud Web Console.
Step 2: Navigate to the Discover Page
- Click Discover from the left-side menu.
Step 3: Locate Your Backup Data
- Under Devices & Services, select the device or service containing the file.
Step 4: Select the File for Download
- Browse for the data you want to restore.
- A ❄ snowflake icon indicates files stored in Cold Storage.
- Enable Include Deleted Files to restore deleted data.
Step 5: Download the File
- Select the file(s) or folder(s) and click the Download icon.
📌 Download Timeframes:
⏳ Hot Storage: Downloads start immediately.
⏳ Cold Storage: X Cloud will prepare the file, and within 3-12 hours, you'll receive an email with a download link.
🎥 For media files (photos, videos, audio) stored in Cold Storage:
- Choose between downloading the original version or an optimized version (immediate download with reduced quality).
🚀 With X Cloud, restoring your files is seamless, ensuring secure and reliable access whenever you need it! 🔒
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