Introduction

File restoration is a crucial aspect of data security and management, allowing users to recover previous versions of files and restore deleted data when needed.

With X Cloud's advanced incremental backup system and multi-version storage, you can:
✅ Restore the latest version of a backed-up file.
✅ Restore older versions of files to a specific point in time.
✅ Restore deleted files from your backup history.
✅ Restore files on a new device without initiating a backup.
✅ Restore files directly on a smartphone.
✅ Perform remote restoration of data.

This guide covers:
1️⃣ Restoring older file versions via the X Cloud Restore desktop application
2️⃣ Downloading older file versions via the X Cloud Web Console

Restoring Older File Versions via X Cloud Restore Desktop Application

📌 Before You Start:
⚠ Ensure your computer's power settings prevent interruptions.
⚠ Do not log out, restart, or shut down your device during the restore process.
⏳ Restoration from ❄ Cold Storage requires 3-12 hours to initiate.

Step 1: Open X Cloud Restore

• Launch the X Cloud Desktop Application.
• Click Restore to open the X Cloud Restore tool.

📌 If X Cloud is not installed, follow the installation guide.

Step 2: Select Backup Files

• Click Files in the restore window.
• Use the Computer Name drop-down menu to select the backup source.

Step 3: Restore a Previous Version of a File

• Click the Show Versions option next to the file name.
• A pop-up window will display all available versions.
• Select the desired version and click Save.
• Choose a restore location and confirm the restore.

Step 4: Restore Older Versions of Files from a Folder

• Select the folder from the left panel.
• Click Add to move it to the right panel.
• Click Next to continue.

📌 Cold Storage Data: Files stored in ❄ Cold Storage will appear in a designated Cold Storage folder.

• Enable Show/Restore Deleted Files to include deleted items.
• Select Restore to an alternative location and browse for a destination.
• Under Restore date range, enable Restore files within a specified date range and configure the settings.
• Click Next to begin restoration.

🚀 Important:

• Keep your computer powered on during restoration.
• Files will download automatically once they are ready.
• You may minimize or close the X Cloud Restore window without affecting progress.

Downloading an Older File Version via X Cloud Web Console

💡 This method is ideal for restoring individual files. For full folder restoration, use the X Cloud Restore desktop application.

Step 1: Sign in to X Cloud Web Console

• Log in to your X Cloud Web Console.

Step 2: Access the Discover Page

• Click Discover from the left-side menu.

Step 3: Locate Your Backup

• Under Devices & Services, select the device or service containing the file.

Step 4: Select the File & View Versions

• Browse and select the file you want to restore.
• Click the Information icon or right-click and select Show Versions.

📌 Cold Storage Data: Files stored in ❄ Cold Storage will appear in a Cold Storage folder.

• Enable Show/Restore Deleted Files to include deleted files.

Step 5: Download the File

• In the Versions tab, click Download next to the desired version.

📌 Download Timeframes:
⏳ Hot Storage: Downloads start immediately.
⏳ Cold Storage: X Cloud will prepare the file, and within 3-12 hours, you'll receive an email with a download link.

🎥 For media files (photos, videos, audio) stored in Cold Storage:

• Choose between downloading the original version or an optimized version (immediate download with reduced quality).

🚀 With X Cloud, restoring lost or previous file versions is effortless, ensuring your data remains secure and accessible at all times.